Effective Date: October 26, 2025
Last Updated: October 26, 2025

Welcome to CareTech Connect LLC (“CareTech Connect,” “we,” “our,” or “us”).
By accessing or using this website, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of our site and services.

1. Use of Website

• This website and its content are for informational and promotional purposes related to CareTech Connect’s technology support services.

• You must be at least 18 years old to purchase or subscribe to any plan.

• You agree not to misuse, copy, or redistribute any materials, images, or trademarks found on this site.

2. Services Disclaimer

• CareTech Connect provides technology assistance, education, and troubleshooting services — not hardware repairs, data recovery, or manufacturer warranty work.

• While we strive for accuracy and effectiveness, all advice and technical guidance are offered “as-is” without warranties of any kind.

• CareTech Connect and its team are not responsible for data loss, device damage, or software issues that occur during or after service, whether remote or in-person.

• Customers assume full responsibility for following technician guidance and for maintaining personal data backups prior to any service.

3. Limitation of Liability

• To the maximum extent permitted by law, CareTech Connect LLC, its owners, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

  • Data corruption or loss

  • Hardware malfunction

  • Software errors

  • Loss of productivity or business interruption

• In all cases, the total liability of CareTech Connect LLC shall not exceed the amount paid by the customer for the specific service rendered.

4. No AI / No Outsourcing Policy

All CareTech Connect support is provided by real, U.S.-based human technicians.
We do not use AI bots or outsource overseas.
While this ensures quality and clarity, it also means that response times may vary slightly based on staff availability.

5. Third-Party Links & References

Our website may contain links to third-party products or resources.
CareTech Connect is not responsible for the accuracy, content, or policies of any external websites linked or mentioned.
Users interact with third-party sites at their own risk.

6. Subscriptions and Payments

• All subscriptions are billed through secure third-party processors.

• By subscribing, you agree to those processors’ individual terms and conditions.

• Cancellations and refunds are governed by each plan’s subscription terms.

7. Privacy & Data Handling

• CareTech Connect collects limited information necessary to provide service and communication.

• We do not sell, rent, or share personal data.

• By using this site, you consent to our data practices as outlined in our Privacy Policy (linked separately).

8. Indemnification

You agree to indemnify and hold harmless CareTech Connect LLC, its owners, employees, and affiliates from any claims, losses, or damages arising out of your use of our site or services.

9. Modification of Terms

We may update these Terms & Conditions at any time without prior notice.
The latest version will always be available on this website. Continued use of our site constitutes acceptance of any changes.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Wyoming, without regard to conflict-of-law principles.

11. Contact Information

CareTech Connect LLC
Email: support@caretechconnect.com
Phone: (307)219-2228

By using this website or purchasing any service, you acknowledge that you have read, understood, and agree to these Terms & Conditions.